ASCEND34 Escalators.11 TransitSystems.
Zero Callbacks.
One specialist. Every brand. Any hour.
Client &
Portfolio
Every logo earned. Every photograph a completed job — not a stock image.
Step Chain Tensioner Adjustment · DFW Terminal C
Truss Inspection · Metro Rail Authority · Houston
Handrail Entry Alignment · Westfield Century City
Comb Plate Re-level · O'Hare International Terminal 3
Factory-trained on all four major OEM platforms — no third-party workarounds.
Active service agreements with 5 regional transit authorities across the Southern US.
Preferred vendor status with three of the top ten commercial property managers nationally.
FAA-compliant documentation package included with every airport service call.
Service
Capabilities
Every service backed by OEM documentation and a written work order — no verbal estimates.
Chain Drive Diagnosis
Tension calibration, elongation measurement, lubrication cycles, and full chain replacement on all OEM platforms.
Step Roller Replacement
Complete step roller and demarcation strip replacement with OEM-sourced parts. Full step set rebuilds available.
Comb Plate Re-leveling
Precision re-leveling and tooth replacement to eliminate trip hazards and pass ADA compliance inspections.
Handrail System Service
Handrail tension, inlet guard adjustment, and full handrail replacement on all belt profiles and widths.
Safety Device Testing
Annual safety device testing per ASME A17.1 — broken step, missing step, combplate, handrail, and speed monitoring.
Emergency Response
On-call 24/7 for entrapment, step collapse, or sudden stoppage events. Documented response times for insurance records.
One Person.
No Subcontractors.
Full Accountability.
Marcus Reyes has maintained vertical transportation systems for 14 years — starting on the WMATA Red Line and now serving commercial properties from Houston to LAX. Every job is done by the same hands that answer the phone.
Request
Maintenance Terms
For facilities managers, transit directors, and GCs bidding vertical transportation packages. Provide your details and I'll respond within 4 business hours with a proposed maintenance structure.
Emergency Line
For active entrapments, sudden stops, or code-red situations — call directly. Response within 30 minutes in the Houston metro area.
The escalator that stops at 2 AM in Terminal C doesn't care about business hours. Neither do I.